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How do you react to bad news?

Oh I’m so sorry to hear that!

That’s terrible!

That’s shocking!

That’s so disappointing!

That’s awful! I hope things get better soon.

That must have been terrible/awful!

You must be feeling terrible/awful!

I heard about….; I’m very sorry to hear about it.

I heard about…..; you must be having a hard time!

I heard about…; it must be really hard for you.

I’m very sorry to hear about…; please let me know if I can help with anything.

I’m very sorry to hear about…; is there anything I can do to help?

I’m very sorry to hear about…; if you want to talk about it, just give me a call. 

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