salutations for business letters

‘Dear,’ no dear, or ‘Hi’? How to address people in formal correspondence

Some of the following points are meant specifically for readers in India, based on my experience of the sort of mistakes they tend to make in choosing salutations. For formal letters (non-electronic) Dear Mr Taylor, or Dear Professor Sen (for someone you don’t know well, have a formal relationship with, or especially if they are your … Continue reading →